Frequently Asked Questions

When will my order ship?

All orders are shipped via UPS Ground, unless otherwise selected. All orders received on or before 3:00pm CST Monday through Friday will be shipped the same day.

Do you offer monthly specials?

Yes we do! Please check our “monthly newsletter” tab for current monthly specials and codes.

Can I buy Shit in Europe?

Yes, you sure can! Check out our European distributor’s website, www.vuurenrook.nlAmazon UK, and www.specialshit.co.uk.

Can I buy Shit in Canada?

Yes, you sure can! Amazon.ca.

Can I buy Shit in Austrailia?

Yes, you sure can! Get it here:
Camp Hill
545 Old Cleveland Road
Queensland 4152
Australia

What are the ingredients in your delicious products? Are they gluten free?

Head on over to our online store! Each product page lists ingredients and nutritional information. And yes! Our products are gluten free.

How do I return a package?

For your Return Form, please Contact Us at sales@specialshit.com. Our Customer Service hours are Monday-Friday 9 a.m. – 4 p.m. CST

What do I do if my order is incomplete, incorrect or damaged?

If your order is incomplete, incorrect, or damaged please contact us via email at sales@specialshit.com. Our Customer Service hours are Monday-Friday 8 a.m. – 5 p.m. CST.

How do I exchange an item?

Our return center cannot process exchanges if you have found another item that you would prefer over one you have already received, we ask that you place a separate order for the new item and that you return the unwanted item. Once the return item has been received at our warehouse, a credit will be issued to your account. Please see instructions above for how to return a package.